We dispatch items within business 2 days.
And we make sure they arrive as soon as possible.

  • Step 1: Place your order 

    Choose your favourite Mercuryo merch, add them to your cart, and proceed to checkout. Then, enter your shipping details and make the payment.

  • Step 2: Order processing 

    Once we receive your order, we'll get to work right away. Orders are typically processed and shipped within 48 hours. For customers in the EU, expect your package within 3-5 business days. If you live outside the EU, it may take a bit longer – from 7 to 14 business days.

  • Step 3: Receive the package 

    You'll receive a tracking number once your order is shipped. Track your package as it makes its way to you. Once you receive the parcel, don’t hesitate to share your photos on socials!

Questions, Answered 

How to make an order? 

Browse our collection and add your chosen items to the cart. Once you're ready, proceed to checkout and fill in your payment and shipping details. A confirmation email will be sent to you once the order is complete.

When will I receive my order?

We'll ship your order within 48 hours. If you're in the EU, expect it within 3-5 business days. For orders outside the EU, delivery may take 7-14 business days, but will be well worth the wait!

Can I return the product?

We're pretty sure you'll love it! That said, we currently do not offer returns. However, get in touch with us to see your options.

Can I pay with crypto?

Not yet! For now, we only accept traditional payment methods to make sure everyone can join the crypto adventure with us.